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LTP x Clio integration: How we built it

Marcus Lim

Marcus Lim

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    The Legal Technology Platform (LTP), powered by Lupl and supported by Singapore’s Ministry of Law, creates a shared workspace designed for legal workflows where you can share documents, manage matters and communicate effectively — including through integrations with platforms like Clio.

    As a shared workspace, the LTP brings into one unified platform the various applications and systems lawyers use day-to-day, from practice management systems to billing and public systems, like eLitigation and Accounting and Corporate Regulatory Authority (ACRA)..

    One of the LTP’s key integrations is with Clio, a cloud-based legal practice management system. Clio helps law firms bill securely and efficiently through features like deep integrations with their accounting software, customized billing plans and bill templates. Alongside this, Clio can help firms manage their client intake and keep their cases organized.

    Why we built it

    Lawyers today knows how much of a pain using a fragmented, bloated tech stack can be. It costly  to switch between apps and platforms. Documents are hard to find. Messages and tasks get lost in email chains. Simply put, managing matters isn’t as straightforward as it should be.

    One reason for that is that the tools lawyers use day-to-day aren’t integrated with each other. And because Clio is one of these tools used by lawyers, we decided to integrate it with the LTP to enhance ease of use, improve security and reduce the time switching between apps.

    The LTP exists to make lawyers’ lives easier, and the integration with Clio is just one example of this.

    How we built it

    The integration between the LTP and Clio wasn’t developed in a vacuum. Instead, there was a thorough process of co-development with the industry. Lupl and the Ministry of Law spent many months in listening mode, working with lawyers across the industry, including an Industry Engagement & Advisory Group comprised of 10 lawyers from small to medium sized Singapore law firms.

    Before anything was signed off, prototypes were presented to the industry for feedback. This helped ensure the integration met the needs of law firms.

    The benefits

    Integrating Clio with the LTP goes beyond keeping things organized. By bringing everything into one place, the integration produces time savings, security enhancements, and improvements in communication, making the integration — like the LTP itself — a micro innovation with macro impacts.

    Let’s look at the benefits the LTP x Clio integration provides to lawyers.

    Reduce email and meetings

    The LTP enables Clio Manage information to be integrated into the LTP’s shared workplace for communication, collaboration and legal project management. By keeping this information in one place, this reduces the need for unnecessary emails and meetings. 

    Easy access to billing and matter information

    With a dedicated Clio tab for each Matter in the LTP, the integration helps keep information accessible and makes sure legal teams stay in the loop. This helps give team members access to billing and other important matter information without the need to toggle between systems.

    The integration even preserves access controls set up on Clio. Users outside of the organization will not see the Clio tab when they join the Matter. Users within the organization can only see the connected Clio information if they also have permission to do so on Clio. This helps bolster security and keeps matters streamlined.

    Seamless switching

    Clio’s not just integrated — it’s integrated seamlessly. Deep links between the LTP and Clio allow users to jump directly from their LTP workspace into the relevant Clio matter, so users can switch seamlessly between tools. This reduces the time and effort that lawyers typically have to go through to switch between the various tools and systems used by lawyers.  

    Supporting law firms’ digitalization journey

    The result of this co-development process is an integration that provides real benefits to lawyers. It does this by helping to cut down on emails and meetings, keep the team informed and, through seamless switching between systems, enhance productivity and communication.

    The integration between the LTP and Clio demonstrates how the LTP is helping to connect the legal industry and make the work of lawyers more efficient and effective. As an open platform with open APIs, the LTP is able to bring together the various tools and systems used by lawyers in one place. Clio is just one example.

    At the cutting edge of legal tech and leading the way with integrations, the LTP is supporting the digitalization journey of Singapore law firms and helping to shape the future. Request a demo to see for yourself.

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